Terms and Conditions

These terms and conditions govern your use of our website and services. Please read them carefully before using our financial planning services.

Last updated: August 13, 2025

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these terms and conditions and our Privacy Policy.

These terms constitute a legally binding agreement between you and durenqastelo financial planning services.

Use of Our Services

When using our services, you agree to:

  • Provide accurate and complete information about your financial situation
  • Use our services only for lawful purposes
  • Maintain the confidentiality of any login credentials
  • Notify us promptly of any changes to your circumstances

Your Responsibilities

As a user of our services, you are responsible for:

  • Making your own informed financial decisions based on our guidance
  • Keeping your contact information current and accurate
  • Paying fees on time according to your subscription terms
  • Complying with all applicable laws and regulations

Prohibited Uses

You may not use our services to:

  • Engage in any fraudulent or illegal activities
  • Interfere with or disrupt our website or services
  • Share your account access with unauthorised parties
  • Use our information for commercial purposes without permission

Intellectual Property Rights

All content, materials, and intellectual property on our website remain the property of durenqastelo financial planning services and are protected by Australian copyright laws.

Unauthorised reproduction or distribution of our content is strictly prohibited.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Read our Privacy Policy

Disclaimers and Warranties

We provide our services "as is" without warranties of any kind, express or implied, to the maximum extent permitted by Australian Consumer Law.

Our services are provided on an "as is" basis without guarantees of specific financial outcomes.

We disclaim all warranties regarding the accuracy, completeness, or reliability of financial information or market predictions.

Limitation of Liability

Our liability is limited to the maximum extent permitted under Australian Consumer Law, particularly regarding indirect or consequential damages.

We shall not be liable for any financial losses resulting from market conditions, personal financial decisions, or circumstances beyond our control.

Indemnification

You agree to indemnify and hold us harmless from any claims or losses arising from your use of our services or breach of these terms.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Internal Resolution

We will first attempt to resolve any disputes through direct negotiation and our internal complaint procedures.

External Resolution

If internal resolution is unsuccessful, disputes may be referred to appropriate external dispute resolution services.

Learn about dispute resolution

Governing Law and Jurisdiction

These terms are governed by Australian law, and any disputes will be subject to the jurisdiction of Australian courts.

Termination

Either party may terminate the service relationship with appropriate notice as specified in your service agreement.

Upon termination, your access to services will cease, but these terms will continue to apply to any prior use.

Changes to Terms

We may update these terms periodically to reflect changes in our services or legal requirements.

Your continued use of our services after changes constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and durenqastelo financial planning services.

Contact Information

For questions about these terms and conditions, please contact us at contact@durenqastelo.com or +61 503-117-046

Email: contact@durenqastelo.com

Phone: +61 503-117-046

Address: 142 Collins Street, Melbourne VIC 3000